Terms & Conditions of Sale
1. Introduction
These Terms & Conditions of Sale apply to all purchases made through BabyProof Ltd’s website. By placing an order, you agree to these terms.
2. Products
We aim to provide accurate product descriptions and images; however, slight variations in colour, size, or packaging may occur.
3. Ordering
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When you place an order, you are making an offer to buy the products.
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An order acknowledgment does not mean acceptance.
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Your order is only accepted once we send a dispatch confirmation email.
4. Pricing
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Prices include applicable taxes.
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Shipping fees are calculated at checkout.
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Prices may change at any time before your order is accepted.
5. Payment
Full payment is required at checkout using the available payment methods.
6. Delivery
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Delivery timeframes are estimates only.
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Delays caused by couriers, customs, or events outside our control are not our liability.
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Risk of loss passes to you once the order is handed to the carrier.
7. Your Right to Cancel
You have the right to:
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Cancel your order within 14 days of receiving it.
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Return the item within an additional 14 days.
Items must be:
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Unused
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In original packaging
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In resellable condition
8. Returns
To start a return, contact us by email.
Refunds are issued within 14 days of receiving the returned item.
9. Faulty Items
Under the Consumer Rights Act 2015, you are entitled to:
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Repair
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Replacement
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Or a refund if the item is faulty
10. Exclusions
We cannot accept returns for:
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Personalised or custom-made items
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Unsealed hygiene-related items
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Digital products once downloaded or accessed
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Items damaged due to misuse or improper handling
11. Limitation of Liability
BabyProof Ltd is not liable for:
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Indirect losses
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Consequential losses
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Loss of profits or business interruption
Our maximum liability is limited to the value of your order.
12. Governing Law
These Terms & Conditions of Sale are governed by the laws of England and Wales.
